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Showing posts with label Speaker: Mark Delgado. Show all posts
Showing posts with label Speaker: Mark Delgado. Show all posts

Tuesday, September 24, 2013

10 Tips To Get Your Slides Featured on SlideShare's Homepage

How I got featured on SlideShare’s Homepage?

Actually, there is no exact science as to how SlideShare chooses their featured slides. They said they handpick the slides one by one.

When I got featured, the number of views for my deck rose from 100 to more than 1,000 in just a couple of hours. If you are strategically preparing your slides for this kind of stardom, of course, you are also increasing the possibility of getting more fans and followers for your Facebook Page and Twitter account (if those touchpoints are in your SlideShare page).
Click on this link to view the deck featured on SlideShare.

Here, though, are few personal tips that I want to share with you on how I created the deck that got featured.

1. Understand clearly what the topic is all about.

Before I start any deck, I take a considerable amount of pause and then ask myself, “What is the topic really all about?” As speakers, sometimes we get too excited to share our ideas and miss the whole point why we got invited on the first place. There is a reason why we get invited as speakers and the audience also got needs that we can suffice. The key is in knowing clearly what we can contribute to their knowledge through our talks.

2. List down all the ideas that you want to share about the topic.

Personally, I always want to give my audience an exhaustive list of all the important lessons that I have learned about the topic that is assigned to me. Therefore, I start by creating a long list of important lessons coming from my head and heart and then, I choose.


3. Choose the best ideas.

Yes, I choose from the list. It depends on the amount of time I was given. Sometimes, I group similar ideas into groups and discuss them by group. Sometimes, I just discuss them as a list. The key is in choosing the best ideas that speak to you the most and then, sharing it to others.

4. Transform each idea into impact statements.

Transforming each idea into impact statements is very important. First, you are helping your audience remember your ideas. Second, you are helping yourself become tweet-able (so think 140-characters or less). And third, you ultimately are helping yourself. I’ll tell why in the next item.

5. Use the impact statements as your talking points.

how to get featured in slideshare homepage mediactiv8
Click on this link to view the deck featured on SlideShare.
Because you will use the impact statements as your talking points, you don’t have to memorize or read your whole talk. All you need to do is keep yourself posted through these talking points which you may read through your deck flashed overhead. Each impact statement should go right through your heart and to your audience’s hearts. Once this happens, that’s when you should start talking.

6. Pick the most thought-evoking image that you can find for each talking point.

A picture paints a thousand words, they say. If that is so, choose the right images that will support your talking points and you will be spared from too much talking.

7. Give your deck a catchy name.

The name of your deck is the first text that shall be read by your audience, unless you show something else. Make it a goal to catch their attention using this word or phrase.

8. Match the name with a perfect image.

Focus on the feeling that an image will evoke once the audience sees it. If it feels right with your deck title, use it.

9. Leave your contact information on the last slide.

Believe me, if you decided to follow the previous items, people will want to contact you.

10. Put your social media touchpoint on each slide.

Your Twitter handle and a hashtag will come very handy on each slide. If someone likes one of your impact statements, there is a fat chance that you will be quoted on Twitter.

Below are some more tips that SlideShare shared.

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blogger social media manager e-commerce digital marketer startup entrepreneur consultant manila philippines
ABOUT THE BLOGGER
Mark Delgado (@iammarkdelgado) is a Certified Blog and Social Media Entrepreneur (CBSME) who is passionate about consultative works, creative writing, events management, ideation, startupreneurship, strategic marketing and training. He founded Mediactiv8, a startup social media marketing company that advocates digital marketing education and entrepreneurship in the Philippines. To see more of his works, please check out www.facebook.com/Mediactiv8.

Sunday, September 22, 2013

3 Lessons in Life, Social Media Marketing and Customer Service

This post summarizes my talk during the 2nd Digital Influencers Marketing Summit held at the SMX Convention Center last September 21, 2013.

mark delgado digital influencers marketing summit 2013 mediactiv8 talkToday, I’d like to share with you three most important lessons that I have acquired in my life as a social media marketing and customer service professional. I started blogging back in 2010 and then I became a CBSME student. After graduation, I was hired by a local ad agency as a Digital Marketing Manager before I was absorbed by Globe Telecom as a Senior Community Manager. Now that I decided to do things on my own, I founded a startup called Mediactiv8, an agency that envisions to promote digital marketing education and entrepreneurship in the Philippines.

The Age of Listening

For many years, marketers and customer service professionals are just great talkers. We have successfully mastered the art of talking to consumers through billboards, emails, in-store ads, magazines, phones, radio, television and others. But with the advent of social media, the game has changed. The challenge for us now is knowing how to listen more.

The Age of Listening: Social Media Marketing
the age of listening digital influencers marketing summit 2013 mediactiv8 mark delgado
Stop marketing. Start listening. It will be very difficult to succeed in social media marketing if you don’t know your consumers well. You have to know the answers to simple questions such as “What time are they active online?” and “What types of content do they usually like, comment on and share?” For you to know your consumers well, you have to learn how to “listen”.

Facebook Insights, Google Analytics and others are some of the tools which can help you understand your consumers better.

The Age of Listening: Customer Service

Master a listening tool. Did you know that social media management tools are also called “listening tools”? In Globe, we were able to “listen” to what our subscribers say about us because of these tools. If someone tweets that there is no Globe signal in their place, our tools will be able to detect the tweet and then we’ll proactively engage the subscriber.

Sprout Social and Lithium are examples of listening tools.


Best of Both Worlds

There are two worlds: the offline and the online. Because of the clear distinction between the two, they are often made mutually exclusive and separated. But to think about it, there really are no purely offline campaigns as much as there really are no purely online campaigns.

best of both worlds digital influencers marketing summit 2013 mediactiv8 mark delgadoLet me convince you. What has the capacity to become popular online, also has the capacity to become popular offline. On the other hand, what can be a talk-of-the-town online, may also be a talk-of-the-town offline. There is a common ground between the two worlds and the best social media marketers and customer service professionals are those who will be able to find it.

Best of Both Worlds: Social Media Marketing 

Marry the two worlds. One of the measures of a truly successful social media marketing campaign is if it was really able to create a buzz in the offline world. On the other hand, an offline campaign may also be called successful if people talked about it in the online world. This is what marrying the two worlds is about. The challenge for social media marketers is to create a synergy between the two worlds and to maximize the conversations that will be produced from them.

Best of Both Worlds: Customer Service

Humanize the experience. This means stopping from hiding from brand logos whenever engaging with consumers and also means going out of your way to create a relationship with them even outside social media.

We had been doing this in Globe. We use our own profile photos in our official Globe Twitter accounts that we use in engaging our subscribers. In creating genuine relationships with our subscribers, we also organize contests for them and then ask the Twitter team to hand the prizes to the winners personally.

It Takes A Village
it takes a village digital influencers marketing summit 2013 mediactiv8 mark delgado
There is an African Proverb that goes like “It takes a village to build a community.” Same goes for social media marketing and customer service. A social media marketing or a customer service campaign will not be successful without the people who will support it.

It Takes A Village: Social Media Marketing

Build a community. Build a campaign. As much as you are thinking about your blog, think about your readers. As much as you are thinking about your brand, think about your consumers. As much as you are thinking about strategy, think about culture. Did you know that culture eats strategy for lunch? Without community and culture, it will be hard to make anything successful in social media. Good thing there are Facebook Pages, Facebook Groups, Twitter and forum sites that allow us to establish our communities.

One very good example of this is the Top 10 Emerging Influentials of 2013. Without a community of bloggers who will vouch for these blogs, not a single one of them be able to make it to this writing project.

It Takes A Village: Customer Service

be the good influencer digital influencers marketing summit 2013 mediactiv8 mark delgadoCreate a culture of helping one another. In Globe, we created a community of subscribers through a forum site where they can get help from fellow subscribers about their concerns. Starting a culture that allows people to help one another creates a community that is sustainable and not dependent on the very few customer service representatives that a company employs. If you help the people help themselves, you will be rewarded.

Be the good influencer.

We have all the resources that we need at our disposal. The challenge for us is to become digital influencers of the good kind. There are people who would rather talk about people and problems. On the other hand, there are people who would rather talk about idea and solutions. I hope you make the good choice.

Let’s keep in touch through www.facebook.com/Mediactiv8.

blogger social media manager e-commerce digital marketer startup entrepreneur consultant manila philippines
ABOUT THE BLOGGER
Mark Delgado (@iammarkdelgado) is a Certified Blog and Social Media Entrepreneur (CBSME) who is passionate about consultative works, creative writing, events management, ideation, startupreneurship, strategic marketing and training. He founded Mediactiv8, a startup social media marketing company that advocates digital marketing education and entrepreneurship in the Philippines. To see more of his works, please check out www.facebook.com/Mediactiv8.